Frequently Asked Questions

** Art Print after purchase care **

Handling

  1. Clean Hands: Always handle prints with clean, dry hands or wear cotton gloves to prevent oils and dirt from transferring to the paper.
  2. Support: Support prints from underneath with both hands to avoid bending or creasing the paper.

Display

  1. UV Protection: Frame prints using UV-protective glass or acrylic to shield them from harmful ultraviolet rays that can cause fading.
  2. Humidity and Temperature: Display prints in environments with stable temperature and humidity levels, ideally between 65-70°F (18-21°C) and 40-60% relative humidity. Be mindful of hanging prints in direct sunlight or near heat sources.
  3. Mounting: Use archival-quality matting and mounting materials. Avoid adhesives that can yellow or damage the paper over time. Hinges made from acid-free tape are preferred for mounting.
  4. Location: Be mindful of your choice of display locations. Ideally away from direct sunlight, but if in direct sunlight make sure your frame uses a UV protection glass. Also consider if the locations of high humidity (such as bathrooms), and fluctuating temperatures (like above radiators).

How do you handle returns or exchanges?

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we provide a returns shipping note.

The return address should on the return note if there is not on please see the Returns & Exchange Policy.

Can I collaborate with you on a project?

I'm open to collaborating on projects. You can get in touch via the Contact Form to share the details about your project idea, including the scope, goals, and how you envision us working together? With that information, I can better understand if it aligns with my expertise and availability.

Do you offer framing services for purchased artwork?

I'm finalising the details providing prints in frames, so you don't have to. It's coming soon.

Can I follow your creative process on social media?

Yes you will find me on instagram leonie_artlife

What is your preferred method of communication for inquiries?

The preferred method would be the Contact Form on this site is one way of contacting another is via direct email admin@leonielindo.com and of course through social media platforms such as Instagram.

How can I stay updated on new artwork releases?

You can join my mailing list. The email sign up can be found in the footer.

Copyright Notice

In the UK, copyright in most artistic works lasts for the lifetime of the creator plus 70 years after the end of the calendar year of their death.

Please see Copyright Notice

How to get in contact

You can use the Contact Form or alternatively:

Email: admin@leonielindo.com

Phone: +44 (0)7956383964

Address:

13 Gorregan Avenue,
Bletchley,
Milton Keynes,
Buckinghamshire,
MK3 5RS